q89 Terms & Conditions

1 General Terms

This Agreement is a legally binding agreement between the q89 platform ("we", "q89") and the player ("you").

q89 is a platform that provides football betting, Live Casino, Slots, and a variety of other games to players in Myanmar through digital channels. This platform is intended for users based in Myanmar only.

We reserve the right to amend any part of these terms and conditions at any time, and any changes will take effect immediately upon publication on the website. Continuing to play after changes are published means you accept those changes.

2 Account Registration & Responsibility

Each player is allowed to open only one account to access q89's services in full. Opening more than one account — whether through a representative or under someone else's identity — is a breach of these terms.

Information provided during registration must be accurate and complete. q89 reserves the right to close any account opened with false information, along with all records associated with it.

Players must keep their account password private and must not share it with anyone. Any activity carried out on the account by a third party will be considered the player's own responsibility.

• When registering an account, you must accurately fill in your real name, contact phone number, and payment method details.
• When KYC (Know Your Customer) verification is requested, please respond as quickly as possible.
• If the one-player-one-account policy is violated, bonuses and funds may be forfeited.

3 Age Restriction

The q89 platform is only open to players aged 21 and above. Players under 21 are not permitted to use this website.

Parents or guardians who are concerned about underage family members accessing the platform without their knowledge can find protective measures on the Responsible Gaming page.

4 Deposits and Withdrawals

Payments on q89 can be made via KBZPay, Wave Money, and AYA Pay.

• Minimum deposit amount: 3,000 Ks (any method)
• Minimum withdrawal amount: 10,000 Ks
• Withdrawal time: 10–45 minutes (typically)

Withdrawal requests will be reviewed by q89's verification team. Withdrawals from accounts that have not completed KYC or have not met bonus wagering requirements may be placed on hold.

q89 will not accept deposits where the amount is incorrect or where funds are transferred from a different account without prior notice. If you encounter any financial issue, contact us via 24/7 live chat.

Players agree that q89 has the right to investigate and block deposit or withdrawal patterns suspected of financial fraud or money laundering.

5 Bonuses and Promotions

On your first deposit at q89, you can receive a 120% welcome bonus (up to 100,000 Ks).

Bonus funds can only be withdrawn after completing wagering of 25x the bonus amount.

• The bonus can be claimed once per account only.
• q89 may specify which games are eligible to be played with bonus funds.
• Bonus funds cannot be transferred to another player.
• q89 reserves the right to modify or cancel any promotion without prior notice.

If a player is found to be abusing bonuses or attempting to withdraw by playing only low-risk games to clear bonus funds, q89 may void the bonus.

6 Game Rules

Games available on q89 include football betting, live casino (Baccarat, Roulette, Dragon Tiger, etc.), slots, Blackjack, Sic Bo, and crash games.

For all games, only the result recorded by the original software on the q89 platform will be treated as the official result. In the event of a discrepancy due to network issues or a player's device problem, the data recorded on q89's server will be used.

• q89 does not guarantee specific schedules, results, or odds figures for football betting.
• In slots and casino games, results are generated by a Random Number Generator (RNG) to ensure fairness.
• Our decision on any incomplete game round caused by technical issues such as server downtime is final.

7 Prohibited Activities

The following activities are strictly prohibited on the q89 platform—

• Using bots, automation software, scripts, or third-party programs while playing games
• Colluding with other players to abuse bonuses
• Depositing and withdrawing funds in a manner consistent with money laundering
• Submitting personal information belonging to someone else
• Any conduct involving abusive or offensive language directed at q89 staff, other players, or the platform
• Attempting to hack into servers, software, or databases

Accounts of players who violate these policies may be permanently closed and any winnings forfeited. Relevant authorities may be notified where required by law.

8 Personal Information & Security

q89 protects players' personal information using SSL encryption technology. Players' personal information is never sold to any third-party company.

You can read the full details of our privacy practices on the Privacy Policy page.

Players should regularly monitor their account activity and financial transactions. If you notice anything suspicious, contact us immediately via 24/7 live chat.

9 Limitation of Liability

q89 is not responsible for any losses arising from gaming losses, network disconnections, or issues with a player's device.

q89 services are provided "as-is" and no guarantee of uninterrupted availability can be made. Service may be temporarily unavailable due to server maintenance or related issues.

Betting losses are the result of players' own decisions and are not the responsibility of q89 staff. For information on playing responsibly, please visit the Responsible Gaming page.

10 Policy Amendments & Termination

q89 may update these terms at any time, and any changes take effect immediately upon publication on the website. Players should revisit this page periodically to stay up to date.

q89 reserves the right to close any player's account without prior notice, whether due to a breach of these terms or for reasons related to platform operations.

Any player who has reason to close their own account can contact q89's 24/7 live chat. If a player wishes to reopen an account closed at their request, we may do so if we believe circumstances have changed.